We have been working with Jay Silvernail for over 6 years at Centerhotels. Even though our Managers and chefs have great instincts about the business, we could never gather all the data we needed to control costs in one place, in a timely manner. Jay Silvernail quickly understood our dilemma and created all the right tools for us to see our real numbers so we could improve our business. Jay has a great understanding of the food and beverage industry which allowed him to resolve our issues very quickly. We are extremely happy to have brought Jay Silvernail on board at Centerhotels. The food industry operates on extremely low profit margins and every single percent counts. His services have paid for them self numerous times over in the amount of money he has saved us since we implemented his control systems in our Hotels and Food & Beverage outlets. KRISTÓFER OLIVERSSON Owner / CEO Center Hotels P: (354) 595 8591 / M: (354) 893 8364
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"It was the best decision for us at CenterHotels to get Jay Silvernail to work with our team to get better control of our Food and Beverage Operations. Not only did Jay create a very user friendly and easy Inventory and Cost Control system for us to use, he was also able to train and mentor the Management staff on how to use the system, read the results and make better decisions while running our Food and Beverage outlets. During his time with us, we saw huge improvements in all areas of our operating costs. Food cost, beverage and labor costs percentages continued to improve and more than anything, they became stable and our team was working hard on seeing good results every month. Jay is very professional, hard working and eager to find ways of improving the operating costs, without jeopardizing the quality of the products and the services. Our Company will continue to grow with more hotels and Food & Beverage outlets in the years to come and already plan on having Jay Silvernails help for these ventures!" Eva Jósteinsdóttir, Director of Operations, CenterHotels
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"I had the pleasure to work very closely with Jay Silvernail as I was part of the Management team of Centerhotels for the past six years. During Jay‘s time working with our company, he was directly responsible for creating and implementing a very user friendly yet accurate inventory and cost control system that has brought consistently positive results in our food & beverage operations ever since. The system has also been a great tool for a better way of managing labor costs. I personally had the opportunity to worked with the system at two different hotel properties within the hotel chain with two different emphasis. One was a large busy hotel with a very busy bar and conference center. The second one was a four start hotel mainly focused on the restaurant & bar side. I experienced a noticeable change in Stock control in both properties the moment the system was implemented. Not only myself but the divisional managers were involved and interested in the system and the results of it which can be seen live if wished. Having Jay‘s Silvernail work with us at Centerhotels for the past six years, I've benefited from his great analytical skills, creative problem-solving, tireless work ethic, and willingness to develop new cost related strategies in order to increase profits as well as to maintain the high level of quality and service to meet and exceed our customer‘s expectations . Jay has been a great mentor to me and others. He is very experienced and knowledgeable in his field, he was a valuable asset to the company." -- MELISSA M. MUNGUIA HOTEL MANAGER MIDGARDUR/ Jörgensen´s Kitchen & Bar Previously-HOTEL MANAGER Plaza M: (354) 8238490 / P: (354) 595 6002
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Jay Silvernail has played a crucial role in the Food & Beverage Operations here at Hotel Thingholt and Isafold Restaurant. I have had the pleasure to work closely with Jay and I have learned a lot from him. Jay created the inventory system that is being used at Ísafold restaurant, this has been crucial for our operation as the system is very user friendly and enabled us to dissect the costs of our restaurant and further strengthen our operation. With his combined experience and critical thinking Jay provides the complete package for overseeing your Food and Beverage operations department and making it profitable again. I hope to work with him more in the future. Best regards, Jökull Alexander Egilsson HÓTELSTJÓRI | HOTEL MANAGER CENTERHOTEL ÞINGHOLT/ Isafold Restaurant M: (354) 822-9884 / P: (354) 595-8533
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Jay Silvernail successfully created a great inventory and cost control system and processes for Hotel Arnarhvoll and Sky Restaurant and Bar. He was constantly looking for any improvements that would work best on a daily basis for our hotels management and staff. He is very eager to get things done in the right way and he will go hundred extra miles to reach our mutual goal. You can always count on his rich knowledge in the Food and beverage department. GINTARE SINIAUSKAITE HOTEL MANAGER ARNARHVOLL / Sky restaurant and bar M:(354) 845-7032 / P: (354) 595 8507
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